State Farm® Insurance Agent Jake Pembrook
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Irene Cavazos
August 27, 2026
"Spoke with Dylan from this office. He was 100% helpful and very understanding with my needs and everything.
I recommend you guys give him a call"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Wyatt Stuart
August 20, 2026
"Dawgs"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Joe Pruim
August 18, 2026
"Great service. Quick to return calls. Happy with the rates"
Gordon St.cyr
August 18, 2026
"Great service"
"Thank you so much for your kind review, Gordon! If you need insurance assistance, we are just an email or call away! - Jake Pembrook, your State Farm Agent "
Janina Young-Hemingway
August 11, 2026
"Never forgets about me. I’m a very busy woman and he make sure he contacts me to see if I have any needs."
"Thank you so much for your wonderful feedback of us here at Jake Pembrook’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Jake Pembrook’s Insurance Team "
andre howell
August 4, 2026
"Great customer service! Dylan Contacted me and save me money on my car insurance. I would recommend anyone looking for car insurance home insurance or life insurance to contact Jake Pembrook State Farm Insurance."
"andre, thank you for the amazing review! Our Springfield insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jake Pembrook, your State Farm Agent "
Colby Crafton
August 3, 2026
"Had a quick phone call with Dylan Pembrook, he was VERY informative and helped me understand exactly what was covered and made sure I knew all the parameters of my coverage. He was very easy to talk to and ask questions and by the end of the phone call, I had much better coverage for far less money! I can’t thank him and StateFarm enough!"
"Thank you so much for your wonderful feedback of us here at Jake Pembrook’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Jake Pembrook’s Insurance Team "
Asmurai
July 30, 2026
"Great and easy to work and take care of customers"
"Wow, thank you for the 5-star review, Asmurai! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Brittany Loftin
July 27, 2026
"Great at explaining everything where I could understand what I was getting insured. And was also great at breaking down the pieces for men awesome Experience all around"
"Brittany, thank you for the amazing review! Our Springfield insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jake Pembrook, your State Farm Agent "
Cinden Last
July 27, 2026
"Dylan very friendly and explained things thoroughly. Saved me some money by switching. Thank you Dylan!"
"Cinden, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Michelle Compton
July 27, 2026
"Jeremy was very nice and accommodating to my needs. He is very prompt when he says he will call. Super polite on the phone. Totally recommend him!"
"Michelle, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Samantha Gwartney
July 25, 2026
"I had the privilege of working with Dylan not only was he able to explain car insurance more in depth to where I made sure I understood what each quote was and he was able to get my car insurance cheaper and change my policy for the better!"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jake Pembrook’s team. "
Junior
June 30, 2026
"Very nice man helped us with Insurance All three vehicle vehicles and homeowners insurance would recommend"
"Thank you so much for the 5-stars, Junior! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jake Pembrook’s Team anytime."
Victor Hudson
June 29, 2026
"Jake is very patient while detail oriented in making sure you understand your policy as well as questions you might have. Also he's sure to get you the best policy to fit you with savings."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jake Pembrook’s Team. "
Kevisha Smith-Willis
June 4, 2026
"It was great got me right where I wanted to be. Answered all my questions and more."
"Thank you for the 5-star review, Kevisha! Here on State Farm Agent Jake Pembrook’s Team, we are proud to serve our community and appreciate your recognition. "
James Moore
May 28, 2026
"Jeremy was very straightforward and informative along with patient throughout my whole process of switching over from another insurance company. I love the personal connection that was established from our conversation which ultimately was the deciding factor to switching not to mention the added savings included!!!"
"We are grateful for your 5-star review, James! Thanks for taking a moment to share your positive rating of State Farm Agent Jake Pembrook’s Team here in Springfield . "
jennifer jones
May 18, 2026
"Very pleased with you service compassion for making me happy. Thank you again 💓"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jake Pembrook’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Springfield ."
JenClen
May 13, 2026
"Dylan has been so great to work with! Not only did he save me lots of money but he got me much better coverage and more coverage than I had before at 1/2 the cost. He is my go to guy for all things insurance from now on!"
"Thanks so much for the fantastic rating, JenClen! We are so glad you had a positive experience with us here on State Farm Agent Jake Pembrook’s Team. If there is anything we can do for you in the future, just give us a shout! "
Jarda Shimkus
May 13, 2026
"Jeremy andis knowledgeable, thorough, and courteous. I recommend you call him!"
"Jarda, thank you for your wonderful review of State Farm Agent Jake Pembrook’s Team!"
Marjorie Robbins
May 5, 2026
"Very pleasant, easy to talk to and Very helpful. I would recommend anyone that's wanting lower rates to shop around and then go with State Farm"
"Thank you so much for the 5-star review of State Farm Agent Jake Pembrook’s Team! We deeply appreciate your kind words here in Springfield . "
Hope
April 10, 2026
"Very kind, informative, and helpful."
"Hope, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jake Pembrook’s Team!"
Char Armstrong
March 26, 2026
"Dylan was very helpful in going over everything with me, I am pleased he was very knowledgeable
I appreciate the time he took to help me with this. Thank you again."
"We are grateful for your 5-star review, Char! Thanks for taking a moment to share your positive rating of State Farm Agent Jake Pembrook’s Team here in Springfield . "
Varg Man
March 25, 2026
"Switching saved me over $1000 (6 month payment)! Super nice agent, even got my coverages up since I have a teenager, looking forward to continued coverages, thanks!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jake Pembrook’s Team. "
Linda McGuire
March 24, 2026
"Dylan was great to explain things to us. We love Dylan"
"Thank you for the fantastic review, Linda! We are always here to help with your insurance needs here in Springfield . "
Matt
March 24, 2026
"Dylan was very friendly and helpful. Explained what I had questions on and didn't was very respectful of my time."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jake Pembrook’s Team here in Springfield . "