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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda L

March 19, 2025

5  out of  5
rating by Amanda L
"Cameron at Jake Pembrook State Farm was awesome! He was very friendly while he was helping me. He explained everything plain and clear. He was able to save me half of my month bill switching to Stare Farm. Great service!"
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Karen Hunt

March 18, 2025

5  out of  5
rating by Karen Hunt
"Marissa goes above and beyond to always help me. She gets right back to me also. Very satisfied customer."
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Shahd H

March 12, 2025

5  out of  5
rating by Shahd H
"I worked with Dylan and helped me and my family get a better rate and save money. Very nice guy"
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Korimi Sathvik

March 11, 2025

5  out of  5
rating by Korimi Sathvik
"Good experience with this agent"
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John Underwood

March 4, 2025

5  out of  5
rating by John Underwood
"I dealt with Cameron and he was excellent. Not pushy and extremely helpful, explaining differences and pros and cons of each type of coverage. I really appreciate the time he took during his work day and then calling after hours and finishing everything up late that evening to accommodate our schedule. I must admit, not a fan of having to look for insurance coverages, but Cameron made the whole process pleasant and enjoyable. Even helped me with cancelling the other insurance companies. Will definitely recommend you give him a call and see what he can do for you and your family. Great guy."
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Seth Carson Young

March 3, 2025

5  out of  5
rating by Seth Carson Young
"Cameron was a big help he made sure everything went as smooth as possible. With working around my schedule to get things done. 10/10 recommend"
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Jake Olson

March 2, 2025

5  out of  5
rating by Jake Olson
"Marissa is always super helpful and makes sure everything is precise and accurate. Jake Pembrook is lucky to have her on the team! Thanks Marissa!"
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Sharon McKeever

February 26, 2025

5  out of  5
rating by Sharon McKeever
"Jake was very patient with me. His professionalism convinced me to give State Farm a second chance. He gave me options that I had no idea were available. By changing to State Farm, I will be saving $600+ per year for auto & renter ‘s insurance!"
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Anyara Agüero

February 17, 2025

5  out of  5
rating by Anyara Agüero
"Very helpful and effective. Agent Dylan was very kind and patient. Most of all, saved me a lot of money!"
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Joseph Smith

February 13, 2025

5  out of  5
rating by Joseph Smith
"I recently had the pleasure of working with Dylan for my insurance needs, and I couldn't be more satisfied with his service. From the very beginning, he was professional, knowledgeable, and incredibly helpful. The process of getting a quote was quick and straightforward, and he took the time to explain all of my options in detail. I felt confident that I was making an informed decision. His customer service is top-notch, always responsive and willing to answer any questions I had. What really stood out to me was his commitment to finding the best coverage at a competitive price. He went above and beyond to ensure that I was getting the best value for my money. Overall, Dylan has exceeded my expectations in every way. I highly recommend him to anyone looking for reliable and affordable insurance coverage. --- Feel free to adjust the details to better match your experience!"
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Yvette Mccants

February 6, 2025

5  out of  5
rating by Yvette Mccants
"Very great service and friendly staff"
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Joe Pruim

February 5, 2025

5  out of  5
rating by Joe Pruim
"Great service. Quick to return calls. Happy with the rates"
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Roscoe Buns

February 5, 2025

5  out of  5
rating by Roscoe Buns
"I recently had the pleasure of interacting with State Farm's customer service, specifically with a remarkable representative named Marissa. I encountered an issue with an accidental overcharge on my account, which required some diligent investigation to resolve. Marissa not only took the time to thoroughly investigate the matter but also demonstrated a commendable level of dedication and advocacy on my behalf. Her efforts were instrumental in securing a full refund for the overcharge, and she went the extra mile to ensure I was enrolled in a policy that was perfectly tailored to my needs. Marissa's professionalism, coupled with her genuine concern for customer satisfaction, transformed what could have been a frustrating experience into one that reinforced my trust in State Farm. This experience has underscored the importance of having customer service representatives who are not only knowledgeable but also truly invested in resolving customer issues. Marissa's exemplary service exemplifies why State Farm continues to be a leading choice in insurance, providing peace of mind through personalized and attentive care. I am grateful for her assistance and would highly recommend State Farm to anyone seeking reliable and compassionate service. This review encapsulates the positive experience you had, focusing on the professionalism and personal touch provided by Marissa, which can reflect well on State Farm as a whole."
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Scott Kemmerer

February 4, 2025

5  out of  5
rating by Scott Kemmerer
"Expect excellent & thorough service! Coverage was explained well and options for coverage simplified! I was impressed how friendly the whole ordeal of buying car insurance, but more importantly, the introduction of others who may handle any claims that may arrise through their office!"
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Austin Warren

February 3, 2025

5  out of  5
rating by Austin Warren
"Saves money and easy to work with."
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Mike Dejanovich

January 31, 2025

5  out of  5
rating by Mike Dejanovich
"Great overall experience, Highly recommend. Than you Dylan"
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Arkadiusz Byczkowski

January 30, 2025

5  out of  5
rating by Arkadiusz Byczkowski
"Thank you so much for your time and patience."
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leslie graves

January 22, 2025

5  out of  5
rating by leslie graves
"They are the best! 10/10 would recommend. Marissa answers all my questions with grace and patience, even the ones you know she's answered 100 times already this week😂 We've never had an issue with a claim and are always treated extremely well. Thank you Jake and team Pembrook!"
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Elliot Salrin

January 17, 2025

5  out of  5
rating by Elliot Salrin
"Amazing service and always helpful with any policy questions. I would highly recommend working with Jeremy ."
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Jessica Staten

January 8, 2025

5  out of  5
rating by Jessica Staten
"Recently switched to State Farm from a different insurance company and have been nothing but happy. Better and more coverage as well as cheaper. Spoke to Cameron and he was extremely helpful and kept us informed on all of our options which in turn got us their business. Thank you Cameron for all your help!!"
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Iris Payton

January 2, 2025

5  out of  5
rating by Iris Payton
"Cameron was very friendly and very helpful"
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* Carson *

December 29, 2024

5  out of  5
rating by * Carson *
"I highly recommend talking to Jeremy Martin. He is so helpful and knowledgeable. I’ve been with Statefarm for a couple years now and have had a wonderful experience with Jeremy and his coworkers."
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Katelynn Martin

December 12, 2024

5  out of  5
rating by Katelynn Martin
"Jeremy Martin was super helpful in getting me set up with car and renter insurance. He made the process quick and easy! Highly recommend him for your insurance needs."
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Smith Danielle

December 11, 2024

5  out of  5
rating by Smith Danielle
"I had an excellent experience working with Jeremy Martin, He took the time to understand my needs and provided personalized solutions that fit perfectly! The process was smooth, I felt informed and confident every step of the way. I highly recommend Jeremy and the rest of Jake’s team for anyone looking for Home, Auto, or Life insurance! As an added bonus, he was also able to save my family a TON while increasing coverages where they were needed. Thank you for your outstanding service, highly recommended!"
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Tara Proctor

December 5, 2024

5  out of  5
rating by Tara Proctor
"Cameron Calhoun was very personable and easy to work with. He also saved me a considerable amount of money. Definitely would recommend."