State Farm® Insurance Agent Jake Pembrook
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Liz Thien
January 16, 2026
"Switching My insurance policy and company was absolutely one of the easiest experiences I've had in a long. Dealing with Dylan was absolutely stress free. I appreciate all of his help in getting the best orices for my family."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Liz, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jake Pembrook’s Team—we are always here to help! "
Rob Allen
January 15, 2026
"I've dealt with a lot of different insurance companies and these guys made the process very simple and their customer service and rates were better than their competitors by far Would highly recommend them to anybody that wants a hassle free insurance company"
"Thank you for the fantastic review, Rob! We are always here to help with your insurance needs here in Springfield . "
Amairani Herrera
January 15, 2026
"I had Jeremy as my agent! He was very helpful and gives you a better understanding over policies and how it works! Which I appreciate because there were somethings I knew very little about! I had a great experience overall."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Jake Pembrook’s Team. Thank you so much for the 5-stars, Amairani! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jake Pembrook’s Team anytime. "
Dawn Barton
January 9, 2026
"Great customer service. My Agent made it super easy to change over from my prior company."
Elena Chrysostomou
December 17, 2025
"Had a great first experience with state farm"
Pegan Vanwinkle
December 12, 2025
"Dylan was an excellent agent! He answered every question I had and was able to get me quoted a great price!"
K K
December 8, 2025
"Great staff, easy and quick process"
seth allen
December 4, 2025
"Jeremy was great! He saved me a bunch of money! Will definitely recommend him to everyone from here on out."
Marty and Tina Mickle
December 3, 2025
"Dylan was very helpful and great follow up."
Kenneth Liss
November 25, 2025
"Great people. Excellent service."
Lanea Montez
November 25, 2025
"Best agent I have worked with and the whole office is polite and welcoming when you call or go in."
Ann carter
November 11, 2025
"I recently had the pleasure of working with Jeremy from State Farm. He was very helpful and thorough in explaining our home and auto policies. He helped my family get the best possible coverage. His communication was excellent and always responded quickly to my questions. He was incredibly efficient and made a stressful situation feel manageable. I highly recommend speaking with Jeremy from State Farm!"
danny gaubatz
November 3, 2025
"Jeremy was super helpful and professional. Very happy with my service"
Adam
October 30, 2025
"Friendly service, great price!!"
Tracy
October 7, 2025
"Dylan took the time to reach out, follow up, and not only saved me money on my car insurance but I also have much higher limits as well!! I highly recommend calling Dylan for your insurance needs!!"
Deb Ziogas
September 30, 2025
"Jeremy at State Farm is very supportive and helped me with all of my questions and insurance needs. I have been with them for years and I definitely recommend him and his team at Jake Pembrook’s office."
No U
September 25, 2025
"Helped get cheaper price thanks"
Cole Whicker
September 22, 2025
"Kameran was fantastic to work with he made switching insurances easy and painless and save me a lot of money"
Joshua Morris
September 22, 2025
"Jeremy was very helpful and was very good at explaining everything to me. He helped me save 60 dollars a month !!!"
dewmel1
September 22, 2025
"It was easy and I saved a great amount of money i highly recommend state farm insurance"
Elaine Cobb
September 20, 2025
"Received prompt response to request for information and pricing. Was very knowledgeable and took time to answer questions. Pricing was lower than current insurance provider for car and home insurance."
Chris Pyatt
September 16, 2025
"Helped me with what best fits my budget and walked me through each stepped and explained everything how it works"
Nick DeSart
September 16, 2025
"I recently moved from Wisconsin to Illinois. My Geico policy was going to increase $18/mo. in the process. So i bailed on Geico. Cameron at State Farm was expedient, informative, and all around very helpful in setting me up with much more affordable coverage than Geico could offer. I could significantly upgrade my coverage at State Farm and it would still be less than my Geico quote!"
Angela McCarty
September 15, 2025
"My agent was awesome and lowered my rates significantly. Thank you."
Alan Houmes
September 10, 2025
"Jeremy was great to work with. Prompt and informative."